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action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/dh_qedcu9/contentgarden.org/wp-includes/functions.php on line 6114Looking to learn usability?\u00a0Is your organization struggling to create usable websites, documentation, or applications? Are you getting a lot of customer complaints about your products or services and you\u2019re not sure where to start? Guiseppe Getto<\/a>, the President and Founder of Content Garden, will be teaching an online course for the Society for Technical Communication starting July 10th, 2018 entitled “Usability 101: What Every Organization Needs to Know<\/a>.”<\/p>\n Usability is still one of the main factors in customer\u00a0retention, customer acquisition, and customer\u00a0satisfaction. Many modern-day\u00a0consumers won’t\u00a0buy from a poorly designed website. Follow-up content such as\u00a0user documentation, troubleshooting, and how-to tutorials often determine whether customers will become\u00a0repeat customers.<\/p>\n Here are some relevant statistics about usability:<\/p>\n Usability has long been an essential skill set for for technical communicators, but it\u2019s core skill sets and best practices have changed radically in the past 5-10 years. Learn the best practices that UX professionals are using today and how you can apply them within your own organization to improve customer engagement and retention.<\/p>\n This hands-on, interactive course will take you through all the basics of usability in a supportive, low-stress environment. Course\u00a0members will be introduced to best practices in usability and will have the opportunity to try out their new skills on real-life problems they’re facing over the 6 weeks of the course. Each week will be capped by a 90-minute discussion of the learning from that\u00a0week, including a Q&A with Guiseppe.<\/p>\n In the course you’ll learn:<\/p>\n Looking to learn usability?\u00a0Is your organization struggling to create usable websites, documentation, or applications? Are you getting a lot of customer complaints about your products or services and you\u2019re not sure where to start? Guiseppe Getto, the President and Founder of Content Garden, will be teaching an online course for the Society for Technical Communication […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[37,40,17],"tags":[],"class_list":["post-6907","post","type-post","status-publish","format-standard","hentry","category-technical-communication","category-usability","category-ux","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5lzBX-1Np","builder_content":"","_links":{"self":[{"href":"https:\/\/www.contentgarden.org\/wp-json\/wp\/v2\/posts\/6907","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.contentgarden.org\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.contentgarden.org\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.contentgarden.org\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.contentgarden.org\/wp-json\/wp\/v2\/comments?post=6907"}],"version-history":[{"count":10,"href":"https:\/\/www.contentgarden.org\/wp-json\/wp\/v2\/posts\/6907\/revisions"}],"predecessor-version":[{"id":6910,"href":"https:\/\/www.contentgarden.org\/wp-json\/wp\/v2\/posts\/6907\/revisions\/6910"}],"wp:attachment":[{"href":"https:\/\/www.contentgarden.org\/wp-json\/wp\/v2\/media?parent=6907"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.contentgarden.org\/wp-json\/wp\/v2\/categories?post=6907"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.contentgarden.org\/wp-json\/wp\/v2\/tags?post=6907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<\/a><\/p>\n
Why You Should Learn Usability<\/h3>\n
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How You Will Learn\u00a0Usability in The Course<\/h3>\n
What You Will Learn in The Course<\/h3>\n
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Sign Up for the Course Today (Space is Limited)
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Need More Hands-On Help With Usability?<\/h3>\nGet a Free 30-Minute Consultation<\/a>\n\n