Search Results for: ux

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Top 5 Digital Marketing Myths: Smaller Organizations Beware

Posted on: January 9, 2019

In an age when digital ad spending is overtaking traditional advertising, digital marketing myths are everywhere. Whether you are a small business owner, a non-profit manager, or even the head of a large company, you have probably been promised amazing returns for your investment in your website, social media, or online advertising. You may have encountered companies who guarantee such seemingly impossible feats as making you the #1 search result on Google for a low, low price. Like most things in life, it can be difficult to separate the truth from the hype when it comes to digital marketing, a…

Learn Usability: Online Class for the Society for Technical Communication

Posted on: September 18, 2018

Looking to learn usability? Is your organization struggling to create usable websites, documentation, or applications? Are you getting a lot of customer complaints about your products or services and you’re not sure where to start? Guiseppe Getto, the President and Founder of Content Garden, will be teaching an online course for the Society for Technical Communication starting July 10th, 2018 entitled "Usability 101: What Every Organization Needs to Know." Why You Should Learn Usability Usability is still one of the main factors in customer retention, customer acquisition, and customer satisfaction. Many modern-day consumers won't buy from a poorly designed website. Follow-up content such as user documentation,…

UX for Small Business: 3 Tips for Digital Success

Posted on: February 14, 2018

If you run a small business with any kind of digital presence, you need to think about UX for small business. If you have a website, mobile app, or social media presence, you have users for those digital points of contact. And if you have users, then those users come with certain expectations. Whether those expectations are met determines whether they interact with you, become leads, or eventually become customers. This means that, regardless of the type of product or service you're selling, if you have a web presence, you need to think about user experience (or UX). What Is…

How to Spot a Bad Web Designer: 5 Warning Signs

Posted on: May 24, 2017

Not sure how to spot a bad web designer? If you are a non-profit manager or small business owner, you may feel that you're dependent on the person you just hired to build your website or redesign your old one. You also might feel like it's difficult to tell the difference between a good web designer and a bad one. Below are 5 warning signs to look for before you sign that contract. Warning Sign #1: Offers to Work Without a Contract The first way to spot a bad web designer is that they frequently "offer" to work without a…

HTTP vs HTTPS: Do I Need an SSL Certificate on My WordPress Website?

Posted on: February 15, 2017

If you've seen recent discussions online about the pros and cons of HTTP vs HTTPS and you host a WordPress website, you might be wondering: do I need to make the switch? The short answer is: yes. Google has begun rewarding websites for making the switch from unencrypted to encrypted addresses. It has also begun to mark websites that accept sensitive information like credit card info, but who don't have an encrypted address, as potentially dangerous to users. HTTP vs HTTPS: What's the Difference? When a website serves information to a user using a website address that is HTTP, third parties can…

3 Ways Digital Marketing and UX Support Each Other

Posted on: February 1, 2017

Digital marketing and UX support each other if each is used properly to further your business goals. As we mentioned in an article for Salesforce, when you are marketing your organization online, it's essential to think about how people will encounter that marketing. How will they use it? What will it look like on their screen? What will make them more likely to click, subscribe, or make a purchase? These are basic questions to consider when you're marketing, but they become especially important to think about when marketing online. If the experience your website provides to users contradicts your overall…

The Complete Guide to Content Marketing for Small Business, Part 2: Creating a Plan

Posted on: September 7, 2016

Welcome to Part 2 of our series, "The Complete Guide to Content Marketing for Small Business." To help small business owners learn how to employ content marketing, one of the best methods for attracting new customers online, we've decided to create a complete guide for small business owners. In Part 1 of the series, we discussed how to find your "content niche" as a small business or how to find a focus for your content marketing efforts that distinguishes your business as unique and valuable to target customers. In Part 2, we'll discuss how to create a sustainable plan for developing, publishing,…

The Complete Guide to Content Marketing for Small Business, Part 1: Finding Your Niche

Posted on: August 31, 2016

If you're interested in content marketing for small business, you may be curious how it's different than content marketing for larger organizations. Content marketing is all the rage these days, and for good reason. As Joe Pulizzi, founder of the Content Marketing Institute, puts it: Consumers have shut off the traditional world of marketing. They own a DVR to skip television advertising, often ignore magazine advertising, and now have become so adept at online “surfing” that they can take in online information without a care for banners or buttons (making them irrelevant). Smart marketers understand that traditional marketing is becoming less and less effective…

3 Tips for Keeping on Top of UX Trends

Posted on: August 17, 2016

Digital technologies change all the time. The websites that were fashionable and user-friendly last year look hopelessly out-of-date this year. If you're a small business owner, you may struggle, as many of us do, to maintain an aesthetically-pleasing website that continues to be relevant. Here's a little secret to make you feel better: everyone does. All kinds of organizations struggle with the pace at which technologies change. Hospitals. Schools. Corporations. Local businesses. Large, multinational businesses. Even experts in technology. Especially them. If you'be been paying attention to any conversation involving digital technology, you've probably heard about this term "UX," short…

UX and Product Management: An Interview With Marcin Treder, CEO of UXPin

Posted on: August 3, 2016

Recently, we had the pleasure of talking with Marcin Treder, designer, psychologist, and CEO of UXPin. We asked him about the relationship between UX and product management and how UXPin is changing the industry. CONTENT GARDEN: We're big fans of UXPin at Content Garden, but for folks that may not be familiar with it, can you give us a brief rundown of what UXPin is and what it does? What kinds of problems can UXPin solve? MARCIN: UXPin is the product design platform helping companies build great digital products together. From the early wireframes, through prototypes to final mockups, we provide…